Privacy Policy

Website: https://speedflo.co.za

SpeedFlow (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or submit information through our online forms.

1. Responsible Party

SpeedFlow is the Responsible Party for the personal information collected via this website.

For any privacy-related queries, please contact:
Email: support@speedflo.co.za
Telephone: Peter +27 63 500 2034

2. What Personal Information We Collect

When you complete a contact form or interact with our website, we may collect:

• Full name

• Company name

• Email address

• Telephone number

• Service interests or enquiry details

• Any information voluntarily provided in message fields

• IP address and browser information (for security and spam prevention)

We do not intentionally collect special personal information unless voluntarily submitted.

3. Purpose of Collection

We collect personal information for the following purposes:

• To respond to enquiries

• To provide quotations or service information

• To communicate regarding our services

• To improve our service offering

• To comply with legal and regulatory obligations

• To prevent fraud and ensure website security

We only process personal information that is adequate, relevant, and not excessive for these purposes.

4. Lawful Basis for Processing

Your personal information is processed based on:

• Your consent when submitting forms

• The necessity to take steps prior to entering into a contract

• Compliance with legal obligations

• Our legitimate business interests, provided your rights are not overridden

5. Sharing of Personal Information

We do not sell or trade your personal information.

Your information may be shared with:

• Authorised employees or contractors

• IT service providers or hosting partners

• Legal or regulatory authorities where required by law

All third parties are required to safeguard your information in accordance with POPIA.

6. Cookies and Website Data

Our website may use cookies to:

• Enhance user experience

• Analyse website traffic

• Improve functionality

You may disable cookies in your browser settings; however, some website features may not function correctly.

7. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

• Loss

• Unauthorised access

• Unlawful processing

• Accidental destruction or damage

Access to personal information is limited to authorised individuals only.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal, tax, or regulatory obligations

• Resolve disputes or enforce agreements

Once no longer required, information is securely deleted or anonymised.

9. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you

• Request correction or updating of your information

• Request deletion of your information where lawful

• Object to processing in certain circumstances

• Withdraw consent at any time (where processing is based on consent)

• Lodge a complaint with the Information Regulator of South Africa

Information Regulator Contact Details:
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za

10. Cross-Border Transfers

If personal information is transferred outside South Africa, we will ensure that:

• The recipient country has adequate data protection laws; or

• Appropriate safeguards and agreements are in place

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details provided above.

Consent

By submitting your personal information through our website, you acknowledge that you have read and understood this Privacy Policy and consent